Tag: Twilio

  • Twilio-Slack SMS Routing

    Twilio-Slack SMS Routing

    I recently wrapped up a project that reminded me why automation can be such a game-changer for businesses drowning in manual processes. By building a workflow that automatically routes Twilio SMS messages to department-specific Slack channels, I helped a client save approximately 2 hours every week and completely eliminate missed messages. It was one of…

  • AI-Powered Client Accountability Bot

    AI-Powered Client Accountability Bot

    Summary A coaching firm asked me to take their weekly check-in grind off their hands. They needed a system that would call each client, gather progress answers, and surface insights to coaches—without anyone lifting a finger. I delivered an AI-driven accountability bot that handles the calls, turns transcripts into clear takeaways, and emails coaches a…